Privacy Policy
This policy explains what information Fiji Music ("we", "us") collects when you use our website and mobile app, why we collect it, and the choices you have. Fiji Music is operated by Procera Music.
1. Information we collect
- Account information: your email address and a password (stored by us in hashed form) when you register or sign in.
- Subscription status: whether your account has an active subscription. Payments are made on fijimusic.com through our payment providers; the mobile app does not collect or process payment details.
- Your activity in the service: playlists you create, songs you add to your library or "like", and which songs you play (used for play counts and the Top 50 chart).
- Technical information: your IP address, device and app version, and request logs, which our servers record for security and to keep the service running.
On your device, the app stores a sign-in token in your phone's secure storage so you stay signed in. We do not use advertising identifiers, third-party advertising, or third-party analytics in the app.
2. How we use your information
- To create and secure your account and let you sign in.
- To check your subscription and give you access to music.
- To provide features such as playlists, your library, search and charts.
- To prevent abuse, fix problems and keep the service secure.
- To contact you about your account or respond to your requests.
We do not sell your personal information.
3. Who we share it with
We share information only with service providers that help us run Fiji Music, such as our web hosting provider and our cloud storage provider (which stores music files and artwork), and, on the website, the payment provider that processes subscription payments. They may only use the information to provide their services to us. We may also disclose information where the law requires it.
4. How long we keep it
We keep your account information and activity for as long as your account exists. When you delete your account, we delete or anonymise your personal information, except where we must keep records for legal, security or accounting reasons.
5. Your choices and account deletion
You can ask to see, correct or delete the personal information we hold about you at any time. To request access, correction or deletion of your account, email us at support@fijimusic.com from the email address on your account. We will act on verified requests within 30 days.
6. Security
Data between the app and our servers is sent over HTTPS. Passwords are stored in hashed form. No system is perfectly secure, so we cannot guarantee absolute security.
7. Children
Fiji Music is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it.
8. Changes to this policy
We may update this policy from time to time. The "Last updated" date above shows when it last changed. Significant changes will be communicated in the app or on the website.
9. Contact us
Questions about this policy or your data: support@fijimusic.com